Frequently Asked Questions
Everything you need to know about shopping with enewton.
How should I care for my enewton jewelry?
To maintain the brilliance of your pieces, we recommend cleaning them with a soft cloth and avoiding direct contact with harsh chemicals, perfumes, or excessive moisture.
What is your shipping policy?
We offer standard and expedited shipping options. Orders are typically processed within 1-2 business days, and you will receive a tracking number via email once your package departs our facility.
Can I return or exchange my order?
Yes, we accept returns on unworn items in their original packaging within 30 days of purchase. Please visit our returns portal to initiate a domestic return or exchange.
Are your products hypoallergenic?
Many of our designs feature high-quality gold-filled materials and sterling silver, which are generally safe for sensitive skin. Please refer to individual product descriptions for specific material details.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Shop Pay for your convenience.
How do I determine my bracelet size?
Most of our bracelets are designed with a signature stretch or adjustable fit. We provide a comprehensive sizing guide on each product page to help you find the perfect match for your wrist.